Terms and conditions of use

NutVit.com TERMS & CONDITIONS

These terms and conditions set forth the rules for performing the purchases in the Nutvit.com online shop managed by the Seller.

The Seller refers to the single-member company "Fitness Trading" Robert Szulborski located in Gołębie-Leśniewo 11 07-305 Andrzejewo registered in Central Registration and Information on Business NIP: 759-172-39-45, REGON: 142592430 alternatively referred to as "Service Provider".The Service Provider can be contacted through following ways: Customer's Hotline: +48 669094455 E-mail: Customer's Service Office - bok@nutvit.com

 

§ 1 Definitions

  1. Terms and Conditions - These Terms and Conditions These Terms and Conditions are Regulations, as defined by Art.  8 of the Act of July 18, 2002, on Electronically Supplied Services (Dziennik Ustaw [Journal of Laws] No. 144, item 1204 as amended).
  2. Customer - a natural person (individual), a legal entity or organisation without legal personality having legal capacity under a law that makes an Order in the Online Shop in accordance with the Terms and Conditions.
  3. Consumer - a Customer who is a natural person making a purchase in the Online Shop, for non-business purposes.
  4. Service Provider - the subject providing the sales services by the means of the Online Shop in accordance with the Terms and Conditions.
  5. The object of the transaction - the Wares listed and described on the internet site of the Online Shop.
  6. Ware - a material thing offered in the Online Shop that is addressed by the Sale Agreement.
  7. Ancillary service - a service provided by the Service Provider for the Customer beyond the Online Shop due to the nature of the offered Wares.
  8. Sale Agreement - a contract for the sale of Wares, concluded between the Service Provider and the Customer in accordance with the Civil Code using the Online Shop's services.
  9. Online Shop (Shop) - an internet service under the address www.nutvit.com, by the use of which the Customer can place an Order.
  10. Order - a Customer's statement specifying the form and amount of the Wares, leading directly to concluding a Sale Agreement.
  11. Communication and Information system - a set of cooperating IT devices and software, allowing for the processing and storage, as well as the transmission and reception of data via telecommunications networks, with the use of a terminal unit suitable for the given network time.

 

§ 2 General principles

  1. These Terms and Conditions set forth the rules for performing the purchases in the Nutvit.com online shop.
  2. The prerequisite of placing an Order in the Online Shop is reading and acceptance of terms and conditions by the Customer during performing the Order.
  3. The Online Shop www.nutvit.com carries out retail sales via the Internet.
  4. All Wares in the www.nutvit.com Shop are factory new, originally packaged, free from physical and legal defects and are lawfully marketed in Poland.
  5. Technical requirements for contacting the provider's IT network in order to make a purchase contain an active e-mail address and a device connected to the Internet.
  6. The Customer is obliged not to provide content endorsing violence, slander or violating the rights of others'.

 

§ 3 Order placing

  1. All the prices contained on the www.nutvit.com's website are the gross prices denominated in PLN. They do not include shipping costs.
  2. The Orders are accepted via the website/phone/email.
  3. Making orders via the website is possible 24 hours a day, 7 days a week and 365 days a year.
  4. The Order is effective if the Customer fills out the Order form correctly, including the correct contact data and correct address to which the Wares are to be sent, as well as a phone number and email address.
  5. If the form is incomplete, the Service Provider will contact the Customer. If contacting the Customer proves to be impossible, the Service Provider has the right to cancel the Order.
  6. In the process of making an Order, the Customer may express the willingness to receive a fiscal receipt or a VAT invoice that can be attached to the shipment or sent via email to the previously submitted email address in the form of scanned documents such as VAT invoice with attachments, corrective VAT invoice with attachments and forms. This agreement also enables the Service Provider to issue and send VAT invoices in their electronic form in accordance with the Finance Minister's decree of December 20, 2012, concening sending invoices in their electronic form, rules for storage and procedures of making them available to tax authority or tax control authority.
  7. During the process of making an Order, the Client may agree to have their personal information processed within the Online Shop's database for the purpose of the Order's realisation.The Customer has the right to review their data, correct it as well as request its removal from the database.
  8. The Customer may use the option that allows the system to remember their data in order to facilitate the process of making subsequent Orders. For this purpose, the Customer needs their login and password which are necessary for accessing the account. The Customer's login is their previously indicated email address. The password is a sequence of signs determined by the Customer. The password is not known to the Seller. The Customer is responsible for keeping it confidential.
  9. After successfully making an Order, the Customer will receive an automatic confirmation from the Shop.
  10. The beginning of the Order processing time is counted from the date of the reception of the payment.

 

§ 4 Costs and delivery times

  1. The Wares are delivered to the address specified in the order form or during a phone call or in an email. The Customer will be notified immediately if the order form was filled out incorrectly in a way that delays or hinders the shipment.
  2. The Wares are delivered by logistics service providers or Polish Post. In some cases, there is a possibility to collect the Wares personally from the Seller's office.
  3. The package is delivered in accordance with the date shown next to every Ware on the Shop's website. It is the approximate delivery time of deliveries with COD (cash on delivery) option. When choosing "bank transfer" or "card or online transfer" the time of realisation should be extended by the time needed for banks to register the transfer. (usually 1-2 working days) The Seller reserves the maximum time for delivery of 7 working days.
  4. The Customer is charged for the delivery in accordance to the delivery price list. The Client can view the pricelist anytime, by clicking 'Shipping and Payments'(Dostawa i płatności) link.

 

§ 5 Payments

  1. A receipt or an invoice is issued following every purchase.
  2. Payment for the order may be made cash on delivery, by credit card or electronic bank transfer to the account of the shop.

 

§ 6 Withdrawal

  1. The Customer who made a remote agreement may withdraw from it without giving reasons, making a statement in writing within 14 days (Act from March 2nd, 2000 "On the protection of consumer rights and liability for damage caused by a dangerous product,", Journal of Laws No. 22, item 271 as amended).   This is a deadline and it is counted from the date on which the product was shipped. When the agreement deals with services - counted from the date of its conclusion. The period of time for revocation of the contract shall be deemed observed if the revocation notice in question is sent to the Seller on time.
  2. In case of withdrawal from the remote agreement, it is considered not concluded. All provisions of both parties should be returned in an unchanged condition unless the change was necessary and set on a general basis.
  3. The return should be made immediately, not later than within 14 days. The Wares have to be returned intact and complete.
  4. In accordance with the Act, it is not possible to return:  services which already are being provided as agreed to by the Customer before the end of the term mentioned by art 7, act 1 pertaining to audiovisual media after the Customer removes original packaging, agreements pertaining to services the price of which depends on the market price shifts, services requested by the Customer in the Order or such that is tied directly to the Customer themselves, services whose innate nature precludes them from being returned or the subject of the service spoils very quickly, providing press, gaming services and bets.

 

§ 7 Complaint procedure

  1. The products have an expiration date as indicated by the Producer.
  2. Complaints should be submitted to the Service Provider's address.
  3. When stating the complaint, the Customer is obliged to provide the Service Provider with the product, as well as the proof of its purchase and filled out a complaint form.
  4. The Service Provider will consider the complaint within 15 days from the date of its submission. In the case of considering the complaint in favour of the customer, it is possible to exchange a product to another or to refund money.
  5. If the delivery is inconsistent with the Order, the Consumer may request to have it replaced with a new one or to have the money returned.

 

§ 8 Privacy policy and personal data protection

  1. The Service Provider is the administrator of the Database of the data provided by the Customers of the Online Shop.
  2. The personal data are used for the realisation of the Sale Agreements and thus, may be transmitted to the entities in charge of the delivery service, as well as to the credit institutions in case of purchase instalments. Customers have the right to view and correct their data. The data are supplied voluntarily.
  3. Information about the methods and technical means of identifying and correcting input errors.
  4. During making an Order, anytime before clicking the 'Order (Złóż zamówienie)' button, the Customers that have an account in the Online Shop may correct the input data on their own by editing 'Profile' section of their account.
  5. Data verification or correcting an Order may be also done through sending an email to the Service Provider (bok@nutvit.com).
  6. The Customer may modify the data input during creating their Account anytime among the options present.
  7. Information about the rules and methods of recording, securing and providing access to the second page of the contract agreement:
  8. Recording, securing and providing access to the contract agreement is effected through sending an appropriate email after the conclusion of the Purchase Agreement.
  9. Recording, securing and providing access to the Purchase Agreement is effected through the dispatch of such to the Customer's email address or through the transfer of the Order's specifications and the proof of purchase.
  10. Additionally, the content of the Order is recorded and secured the Service Provider's Communication and Information System and is made available for Customer's viewing.

 

§ 9 Changes to the Terms and Conditions

  1. Customers who have accounts in the Shop's service will be informed via email about any changes made to the Terms and Conditions.
  2. If any changes were made to the Terms and Conditions in between the Customer's logging, they may accept them or not. If the Terms and Conditions were not accepted, especially after any changes made to them, making Purchases in the Online Shop is not possible.
  3. If the Customer did not accept the changes made to the Terms and Conditions, they may delete their account anytime.
  4. Orders made before the changes to the Terms and Conditions will be realised in accordance to the previous version.

 

§ 10 Final provisions

  1. In cases not regulated by these Terms and Conditions are governed in accordance with the Act of the 2nd March 2000 about the protection of some consumer rights and liability for damage caused by dangerous product (Journal of Laws [Dz.U.] No 22, item    271 as amended), the Act of the 27th July 2002 on specific conditions of customer sales and on the amendment to the Civil Code (Journal of Laws [Dz.U.] 2002 No. 141, item 1176 as amended), the Act of the 23rd April 1964  - Civil Code (Journal of Laws [Dz.U.] 1964 No. 16, item 93 as amended).
  2. The disputes arising from the application of these Terms and Conditions and performance of agreements entered into, shall be considered by the Court having jurisdiction under the provisions of the local and subject matter jurisdiction in accordance with the Act of 17th November 1964  Civil Procedures Code (Journal of Laws [Dz.U.] No. 43, item 296 as amended). 

 

 

Withdrawal

The Customer who made a remote agreement may withdraw from it without giving reasons, making a statement in writing within 14 days (Act from March 2nd, 2000 "On the protection of consumer rights and liability for damage caused by a dangerous product,", Journal of Laws No. 22, item 271 as amended).   This is a deadline and it is counted from the date on which the product was shipped. When the agreement deals with services - counted from the date of its conclusion. The period of time for revocation of the contract shall be deemed observed if the revocation notice in question is sent to Fitness Trading  al. Wojska Polskiego 71 18-300 Zambrów  tel. 669094455.

In case of withdrawal from the remote agreement, it is considered not concluded. All provisions of both parties should be returned in an unchanged condition unless the change was necessary and set on a general basis.

The return should be made immediately, not later than within 14 days. The Wares have to be returned intact and complete.

In accordance with the Act, it is not possible to return:  services which already are being provided as agreed to by the Customer before the end of the term mentioned by art 7, act 1 pertaining to audiovisual media after the Customer removes original packaging, agreements pertaining to services the price of which depends on the market price shifts, services requested by the Customer in the Order or such that is tied directly to the Customer themselves, services whose innate nature precludes them from being returned or the subject of the service spoils very quickly, providing press, gaming services and bets.

Complaint procedure

  1. The products have an expiration date as indicated by the Producer.
  2. Complaints should be submitted to the Service Provider's address.
  3. When stating the complaint, the Customer is obliged to provide the Service Provider with the product, as well as the proof of its purchase and filled out the complaint form.
  4. The Service Provider will consider the complaint within 15 days from the date of its submission. In the case of considering the complaint in favour of the customer, it is possible to exchange a product to another or to refund money.
  5. If the delivery is inconsistent with the Order, the Consumer may request to have it replaced with a new one or to have the money returned.

 

Privacy policy and personal data protection

  1. The administrator of the Database of the data provided by the Customers of the Online Shop is: Fitness Trading Robert Szulborski  al. Wojska Polskiego 71 18-300 Zambrów.
  2. The personal data are used for the realisation of the Sale Agreements and thus, may be transmitted to the entities in charge of the delivery service, as well as to the credit institutions in case of purchase instalments. Customers have the right to view and correct their data. The data are supplied voluntarily.
  3. Information about the methods and technical means of identifying and correcting input errors.
  4. During making an Order, anytime before clicking the 'Order (Złóż zamówienie)' button, the Customers that have an account in the Online Shop may correct the input data on their own by editing 'Profile' section of their account.
  5. Data verification or correcting an Order may be also done through sending an email to the Service Provider (bok@nutvit.com).
  6. The Customer may modify the data input during creating their Account anytime among the options present.
  7. Information about the rules and methods of recording, protecting and providing access to the second page of the contract agreement:
  8. Recording, protecting and providing access to the contract agreement is effected through sending an appropriate email after the conclusion of the Purchase Agreement.
  9. Recording, protecting and providing access to the Purchase Agreement is effected through the dispatch of such to the Customer's email address or through the transfer of the Order's specifications and the proof of purchase.
  10. Additionally, the content of the Order is recorded and secured the Service Provider's Communication and Information System and is made available for Customer's viewing.

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